Fraud Prevention Center
Protect your personal and financial information.
As your trusted financial partner, we want to empower you with the knowledge and tools to guard against fraud. Every year, scammers steal billions of dollars from unsuspecting customers. From detecting scams to secure banking practices, explore Peoples Bank’s fraud prevention resources to stay a step ahead.
Peoples Bank will never call, text, email or provide links/attachments requesting your security code, banking credentials, debit/credit card number, or to conduct banking transactions. If you’re ever in doubt, contact your local branch or our Customer Care Center at 800.374.6123.
Steps to take if you are a victim of fraud.
Alert
Call Peoples Bank at 800.374.6123 and any other financial institutions or creditors you have an account with immediately.
Contact the credit bureaus to place a fraud alert and security freeze on your credit report.
equifax.com | 800.525.6285
experian.com | 888.397.3742
transunion.com | 800.680.7289
Review
Review your deposit account history, as well as your credit report (AnnualCreditReport.com) and dispute any unauthorized charges.
Close any accounts you didn’t open. If you’re facing significant savings/retirement losses or debt, consider consulting a financial advisor. Also, check your insurance policies to see if you have coverage for fraud-related losses.
Report
Report the incident to the Federal Trade Commission and choose to receive an Identity Theft Affidavit. Cybercrime victims may also file with the Internet Crime Complaint Center.
File a report with your local law enforcement, providing your FTC Affidavit. Keep detailed documentation of your communication with credit bureaus, financial institutions, etc.
Customer Care Assistance
Phone: 800.374.6123
(Business Support, option 6)
Monday – Friday: 8 a.m. – 7 p.m. EST
Saturday: 8 a.m. – 5 p.m. EST.
If you believe you are a victim of debit card fraud and placing
the call outside of business hours, use option 3, then option 1.
Types of Fraud
Learn about the different types of fraud, scams and cyber crimes and how to detect and avoid
fraudulent activity.
Account Security
Take advantage of built-in security tools like card controls and alerts to protect your Peoples Bank accounts.
Protect Your Tech
Explore the best practices to help keep your online information secure when using all of your electronic devices.
Fraud Prevention for Businesses
Leverage fraud prevention tools and manage potential cyberattacks with
Positive Pay, ACH monitoring, Cyber Liability insurance and more.
Peoples Bank Fraud Resource Articles
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Email Scams 101: How to Help Protect Yourself and Your Assets
Peoples Bank will never text, call, or email asking for your account information or debit card number. DO NOT SHARE your online banking credentials, passwords or pin numbers. Be very cautious with unsolicited emails, phone calls, and texts. Do not click on any text message links from numbers claiming to be Peoples Bank. If you have any questions,…
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5 Tips to Avoid Fraud and Scams while Holiday Shopping
The holiday season is upon us! As we gear up for the festivities, shopping for gifts and snagging those incredible deals, it’s important to protect your money. Check out these tips to help you avoid holiday shopping scams and fraud. Stick to reputable online retailers and websites when making your purchases. Be cautious of deals…
