Account Security
Keep your accounts safe – no matter how you access your money.
Explore fraud prevention tools available to you within the Peoples Bank Online Banking platform and mobile app. Also, learn about the best practices for keeping you and your funds safe while using your debit card and ATMs.
If you think you are a victim of debit card fraud, call our Customer Care Center at 800.374.6123. If the call is outside our normal business hours,
use option 3, then option 1.
Use available tools within Online Banking to prevent fraud.
Enroll in Online Banking
Get access to all of your accounts and a variety of features, including eStatements, when you enroll in Online Banking or download the Peoples Bank app.
Card Safety
The Peoples Bank Debit Mastercard® is equipped with contactless and chip technology, extra layers of transaction security. There is also zero liability for unauthorized use and a 24-hour support line.2
ATM Safety
Choosing an ATM
• Choose an ATM you are familiar with. Alternatively, go to a well-lit and well-placed ATM. When using an indoor ATM that requires your card for access, don’t let others you don’t know in with you.
• Inspect the ATM card reader, PIN pad, display screens, etc. Do not use the machine if it looks to have been tampered with.
• If you notice anyone or anything suspicious, leave immediately and report your concerns to the police and ATM owner.
Managing ATM Use
• Memorize your PIN. If you need to write it down, do so in a disguised manner and never carry it with your card. Do not share your PIN with family, friends, the bank or the police. If you believe it has been compromised, contact 800.374.6123.
• Do not use guessable numbers for your PIN (birth date, phone number, last four of your Social Security number, etc.).
• Ask your branch to set your daily ATM withdrawal limit to a level you consider reasonable.
• Always take your ATM receipt as it contains personal information. Check your account balances and transactions regularly and report discrepancies to the bank.
