Protect Your Tech
Think twice before you click, share or respond.
You are your technology’s best defense against fraud. In the evolving digital landscape, scammers will use a variety of tactics to break your defenses. Learn how to spot fraudulent activity and personal steps you can take to keep your data secure.
Peoples Bank will never call, text, email or provide links/attachments requesting your security code, banking credentials, debit/credit card number, or to conduct banking transactions. If you’re ever in doubt, contact your local branch or our Customer Care Center at 800.374.6123.
Device and Online Account Security
Protect yourself
• Review your Peoples Bank account statements regularly and report unauthorized transactions to Customer Care at 800.374.6123.
• Log out of online accounts after use and clear your browser history and cache to delete stored passwords, payments and other data.
• Change your online account passwords every three months, or immediately if you suspect a hack or lose contact with someone with access.
• Use screen locks or passwords on your devices to prevent unauthorized access, and avoid reusing passwords or PINs across devices.
• Shop on secure sites only. Secure website addresses begin with “https” and display a padlock icon next to the address in the browser.
• Do not use public WiFi or computers to make purchases or complete bank transactions.
• Ensure your devices have the latest operating systems and security updates.
Email Security
Spotting a fraudulent email
• Not always, but often, fraudulent communication will contain typing errors, strange phrasing, incomplete sentences and odd capitalization.
• Verify the sender’s email address, phone number or website for authenticity. Look closely – sometimes scammers use email addresses that resemble a legitimate email address you communicated with.
• Never click on suspicious links or downloadable attachments as they could be designed to steal your personal information or install malware onto your device.
• If you receive communication saying you’ve won a sweepstakes, asking you to complete a survey for money or asking for your financial information, delete it. If the offer sounds too good to be true, it probably is.
• Be alert to odd requests, like payment in gift cards, cryptocurrencies and charitable donations.
Protect yourself
• Never reply to email messages asking for personal information.
• Use strong password(s) for your email account(s).
• Never send personal information via email.
