Fraud Prevention Center
Protect your personal and financial information.
As your trusted financial partner, we want to empower you with the knowledge and tools to guard against fraud. Every year, scammers steal billions of dollars from unsuspecting customers. From detecting scams to secure banking practices, explore Peoples Bank’s fraud prevention resources to stay a step ahead.
Peoples Bank will never call, text, email or provide links/attachments requesting your security code, banking credentials, debit/credit card number, or to conduct banking transactions. If you’re ever in doubt, contact your local branch or our Customer Care Center at 800.374.6123.
Steps to take if you are a victim of fraud.
Alert
Call Peoples Bank at 800.374.6123 and any other financial institutions or creditors you have an account with immediately.
Contact the credit bureaus to place a fraud alert and security freeze on your credit report.
equifax.com | 800.525.6285
experian.com | 888.397.3742
transunion.com | 800.680.7289
Review
Review your deposit account history, as well as your credit report (AnnualCreditReport.com) and dispute any unauthorized charges.
Close any accounts you didn’t open. If you’re facing significant savings/retirement losses or debt, consider consulting a financial advisor. Also, check your insurance policies to see if you have coverage for fraud-related losses.
Report
Report the incident to the Federal Trade Commission and choose to receive an Identity Theft Affidavit. Cybercrime victims may also file with the Internet Crime Complaint Center.
File a report with your local law enforcement, providing your FTC Affidavit. Keep detailed documentation of your communication with credit bureaus, financial institutions, etc.
Customer Care Assistance
Phone: 800.374.6123
(Business Support, option 6)
Monday – Friday: 8 a.m. – 7 p.m. EST
Saturday: 8 a.m. – 5 p.m. EST.
If you believe you are a victim of debit card fraud and placing
the call outside of business hours, use option 3, then option 1.
Types of Fraud
Learn about the different types of fraud, scams and cyber crimes and how to detect and avoid
fraudulent activity.
Account Security
Take advantage of built-in security tools like card controls and alerts to protect your Peoples Bank accounts.
Protect Your Tech
Explore the best practices to help keep your online information secure when using all of your electronic devices.
Fraud Prevention for Businesses
Leverage fraud prevention tools and manage potential cyberattacks with
Positive Pay, ACH monitoring, Cyber Liability insurance and more.
Peoples Bank Fraud Resource Articles
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3 Common Homeowner Scams and How to Spot Them
Whether you are purchasing your first home or putting your current house on the market, homeownership is an exciting milestone. However, there are scammers searching for unsuspecting borrowers and sellers to steal their personal information. Here are three common scams homeowners could encounter. Scammers can portray themselves as mortgage relief providers, using scare tactics and…
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Combatting Check Fraud
Since the circulation of paper checks, fraudsters have sought ways to steal information and funds from consumers and businesses, and instances of check fraud have increased in recent years. According to the Financial Crimes Enforcement Network, there were over 680,000 reports of check fraud in the United States in 2022. What is Check Fraud? Check…
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Cybersecurity Awareness Month: Stay Informed
October is Cybersecurity Awareness Month, an international initiative to help educate everyone about online safety and empower individuals and businesses to protect their data from cybercrime. Specific scams to defraud victims change over time. However, there are common themes and red flags that can help you identify a potential scam or financial fraud below. Threat…
